Cancellation Policy

Appointment changes, timing, and booking expectations

Last updated: June 13, 2026

Appointment changes

If you need to cancel or reschedule, please contact Hair Code as early as possible so the appointment time can be offered to another client. Online booking links may also provide rescheduling options when available.

Late arrivals

If you arrive late, Hair Code may need to shorten, adjust, or reschedule the appointment depending on the service length and the schedule for the day. Color, highlight, AirTouch, and styling appointments may be especially time-sensitive.

No-shows

Missed appointments without notice may affect future booking eligibility or require a deposit before another appointment is reserved. Any no-show terms shown during online booking also apply.

Deposits and booking terms

Some services may require appointment terms to reserve the correct amount of time. Any deposit, cancellation, or refund rules displayed during booking are part of the appointment agreement.

Service adjustments

If your hair history, length, density, or desired result requires a different service than originally booked, Hair Code may recommend a revised service plan, timing, or price before beginning.

Contact

For appointment changes, email thehaircodeco@gmail.com or call (720) 780-7073.